If you have a disability or special needs your have a right to assistance at stations and transfer point in connection with your journey.
The middle car of the train is a low-floor car that has been adapted for easier boarding with wheelchairs. The interior has a wider free area for easier navigation on board. In the low-floor car, there is also an accessible WC.
Subject to availability, wheelchairs may be brought on board. The combined weight of the passenger and wheelchair may not exceed 300 kg, and the wheelchair may measure a maximum of 70 cm wide and 120 cm long. If required, a ramp can be extended by the on board staff to help boarding and alighting.
Though it is not mandatory to reserve a wheelchair seat when travelling with Öresundståg, you can do so if you wish. There is space for up to nine wheelchairs on board, whereof two seats are reservable when purchasing your tickets online.
Any passenger with a disability or with special needs has a right to assistance at stations and transfer point in connection with their journey. The assistance service is free of charge and is handled by the regional public transport companies.
Assistance- and service dogs
An assistance or service dog is included at no extra cost and may stay in the entire train - that is, even outside the pet department.