Lost & Found

Öresundståg does not have its own lost and found department. All lost items that are found on board by our staff is turned over to the third parties below.

Found in Sweden

If you have lost or forgotten any items on board the Öresund train or on the replacement bus in Sweden you should register your items and contact information on the Sodexo website. They will then contact you via email. For more information, visit Sodexo's website oresundstag.sodexo.se

Sodexo have delivery points in Malmö, Gothenburg, Kalmar and Karlskrona. For a fee your item can be sent to your address.

Lost items can be picked up in Malmö at Kinagatan 7 and in Gothenburg at Kruthusgatan 1. In Kalmar the address is at Stationsgatan 5 and in Karlskrona at Österleden 3.

Open hours: 

Malmö: Monday – Friday 12:00-16:00, except on holidays. 

Gothenburg: Monday – Friday 12:00-16:00, except on holidays

Karlskrona and Kalmar: Monday – Thursday 12:00-16:00, except on holidays 

Found in Denmark

Items found in Denmark are taken care of by DSB. DSB's Lost and Found can be reached at +45 24 68 09 60 Monday-Friday 09:00-11:00 except on holidays. Their opening hours at the Copenhagen railwaystation are Monday–Friday 08:00–20:00 and Saturday–Sunday and weekends 10:00–17:00.

For more information, please contact DSB.

Further Information

In can be hard to determine where an item has been found afterwards. Therefore, we recommend you to file a report with both parties above.

As the handling of lost and found items is handled by a third party, we at Öresundståg cannot tell whether an item has been found and registered. It is also not possible to search for lost items before they have been registered at one of the lost and found departments above.