For some tickets there is a student discount, but not all. If you have purchased a ticket with a student discount, you need to prove that you are a student at the ticket control. See more here.
FAQ
Here you can find the answers to the questions we get most often. You can search by cathegory, free search or look through all the questions one by one further down on this page. Should you not find what you are looking for you are welcome to contact our booking support.
All categories
For trips to Denmark, you will find information here.
A pre-booked ticket is valid only for travel with the specified departure. More flexible tickets may be sold by the regional public transport companies.
Keep in mind that tickets for journeys from Denmark to Sweden with the Öresundtåg are valid +/- 3 hours.
Yes, you may bring your bicycle onboard (subject to availability).
You will find more info here: https://www.oresundstag.se/en/travel-information/on-board/
Subject to availability, you may bring a baby stroller onboard free of charge. On the outside of the trains there are stickers showing the carriage where you can board and place your baby stroller.
Remember that the strollers's brake must be on. And that the baby stroller must be positioned so that it does not obstruct other travelers or escape routes.
Read more here: https://www.oresundstag.se/en/travel-information/on-board/
If you have a disability or other special needs, you are entitled to assistance at stations and transfer points in connection with your journey. The assistance service is free of charge. For more info see here: https://www.oresundstag.se/en/travel-information/accessibility/
Your ticket will be sent to your email. Start by double-checking that the ticket hasn't ended up in your SPAM. If you have not received it, you can log in to My pages to resend the ticket. Also check that you have entered the correct email address. If you have entered the wrong information, please contact our customer support and we will help you.
Subject to availability, Wheelchairs can be brought onboard. On the outside of the trains there are stickers showing the carriage where you can board and place your wheelchair. Remember that the wheelchair's brake must be on.
The maximum weight is 300 kg. The wheelchair may be a maximum of 70 cm wide and 120 cm long.
Yes, when you book your ticket online you can choose to make a seat reservation. Please note that during the summer of 2024 it is not possible to book a seat on the Öresundtåg.
To get to the right person who can help you - read more here: https://www.oresundstag.se/en/customer-support/contact/
All our payments are made in collaboration with Klarna Bank AB. Klarna offers different payment options depending on the market. All available payment options are stated in the event of a purchase. It is usually payment by card, invoice, Swish and partial payment.
For questions or problems with your payment, contact Klarna's customer service.
ID and border control of passengers entering Sweden is currently being carried out at Hyllie station. Always bring a valid ID and be prepare for the journey to take more time than usual when traveling across Öresund.
When entering Denmark, no border control is carried out, only random checks on board or on the platform. You therefore need to be able to identify yourself. Read more on the Danish police website: https://politi.dk/en/travel-id. The random checks do not affect the train timetable.
At Öresundtåg.se you can pre-book and buy tickets for public transport in all of Sweden and to the stations where our trains calls in Denmark. Here you also can book a seat ticket on board the Öresundståg as an option on your regular ticket. Please note that during the summer of 2024 it is not possible to book a seat ticket on the Öresundtåg.
Tickets for Denmark is sold, for example, by DSB.
No, you need to buy a new ticket. When purchasing, you have the option of choosing a refundable ticket.
There are electrical sockets between the seats and under the luggage and hat shelf next to the clothes hooks.
In the middle of the train where the folding seats are, there are no electrical sockets with the exception next to the wheelchair seat.
Keep in mind that the electrical sockets are intended for charging smaller electrical devices such as mobile phones, tablets and computers. Therefore, do not use them for e-bike batteries etc.
We do passenger counts every week to be able to see how travel changes. 25 million trips were made in 2022 compared with 28 million in 2019, i.e. before the Corona pandemic.
Quicklinks
Accessability
If you have a disability or special needs your have a right to assistance at stations and transfer point in connection with your journey. The middle car of the train is a low-floor car that has been adapted for easier boarding with wheelchairs.
Read morePlanned track work
Only in Swedish
Read moreTimetables
Here you will find our timetables and a rail map as pdf files. Current times can be found most easily by searching for your trip in our web booking on Öresundståg.se.
Read moreWhere do Öresundståg operate?
Each county has a regional transport company and they are the ones you contact for travel cards, discounts or delay compensation. Below you will find their contact details.
Read more