Lost & found

Lost and found items waiting to be collected. Photo: Apelöga/Öresundståg

Left something on the train? No problem, contact Lost and found.

If you have forgotten something on board an Öresund train, you first need to register your forgotten items and your contact details with Sodexo, who will then contact you when they receive your items. You can also contact Sodexo via email or phone. .

You can register here: https://hittegods.onevr.vrse.cloud/public-steps/oresundstag

There you will also find contact details for Sodexo.

Lost and found items

Lost and found items are delivered to Sodexo offices in Gothenburg, Malmö, Karlskrona, Kalmar and Copenhagen. Sodexo also offers you the option of having your lost and found items sent to your desired address for a fee.

Delivery locations and opening hours:

Malmö: Kinagatan 7.

Opening hours: Monday, Tuesday 10-16, Wednesday 12-16, Thursday, Friday 10-16, Saturday 10-14.

Gothenburg: Köpmansgatan 6.

Opening hours: Monday, Tuesday 10-16, Wednesday 12-16, Thursday, Friday 10-16, Saturday 10-14.

Karlskrona: Blekingegatan 6

Opening hours: Monday, Tuesday 10-14, Wednesday closed, Thursday, Friday 10-14, Saturday 10-14.

Kalmar: Stationsgatan 5

Opening hours: Monday, Tuesday 10-16, Wednesday closed, Thursday, Friday 10-16, Saturday 10-14.

Copenhagen, Österport: Folke Bernadottes Allé 41, København

Opening hours: Monday, Tuesday 10-14, Wednesday closed, Thursday, Friday 10-14, Saturday 10-14.

Forgotten on replacement service

If you forgot something on board the replacement bus or other replacement vehicle, please contact Sodexo as usual. They are responsible for collecting goods found on the replacement service.

Other information
It can be difficult to know in retrospect where in Sweden an object may have been found. We therefore recommend that you also file a loss report with the Police, via Polisen.se or on 114 14.
If you have lost valuables in Denmark, contact the police district where you believe you lost the valuables.
As the handling of lost property is carried out by a contractor, we at Öresundståg have no way of checking whether an object has been found, handed in or registered. It is also not possible to search for objects before they have been received by one of the lost property departments above.